The quality systems handbook




















The book is comprised of two parts. Part 1 provides the background information of ISO , such as its origin, composition, application, and the strategies for registration. Part 2 covers topics relevant to the ISO requirements, which include design control, internal quality audits, and statistical techniques. The text will be useful to managers, auditors, and quality practitioners who require reference in the various aspects of quality systems. Written by best-selling quality author David Hoyle ISO Quality Systems Handbook this new book is ideal for those new to the standard or establishing a single management system for the first time, as well as those migrating from existing quality management systems.

It will suit quality system managers and quality professionals across the automotive industry, managers and executive level readers, consultants, auditors, trainers and students of management and quality. Whether you are an experienced professional, a novice, or a quality management student or researcher, this is a crucial addition to your bookshelf.

The various ways in which requirements are interpreted and applied are discussed using published definitions, reasoned arguments and practical examples. Packed with insights into how the standard has been used, misused and misunderstood, ISO Quality Systems Handbook will help you to decide if ISO certification is right for your company and will gently guide you through the terminology, requirements and implementation of practices to enhance performance.

Matched to the revised structure of the standard, with clause numbers included for ease of reference, the book also includes: Graphics and text boxes to illustrate concepts, and points of contention; Explanations between the differences of the and versions of ISO ; Examples of misconceptions, inconsistencies and other anomalies; Solutions provided for manufacturing and service sectors. This new edition includes substantially more guidance for students, instructors and managers in the service sector, as well as those working with small businesses.

Don't waste time trying to achieve certification without this tried and trusted guide to improving your business - let David Hoyle lead you towards a better way of thinking about quality and its management and see the difference it can make to your processes and profits! For newcomers to the field and those needing a refresh on the fundamental principles, quality expert David Hoyle covers the crucial background including the importance and implications of quality system management, enabling those seeking ISO certification to take a holistic approach that will bring about true business improvement and sustained success.

Packed with insights into how the standard has been used, misused and misunderstood, ISO Quality Systems Handbook will help you to build an effective management system, help you decide if ISO certification is right for your company and gently guide you through the terminology, requirements and implementation of practices to enhance performance. With chapter headings matched to the structure of the standard and clause numbers included for ease of reference, each chapter now also begins with a preview to help you decide which to study and which to skip.

The book also includes essential concepts and principles, important issues to be understood before embarking upon implementation, different approaches that can be taken to achieving, sustaining and improving quality, and guidance on system assessment, certification and continuing development. Clear tables, summary checklists and diagrams make light work of challenging concepts and downloadable template report forms, available from the book's companion website, take the pain out of compiling the necessary documentation.

Don't waste time trying to achieve certification without this tried and trusted guide to improving your business—let David Hoyle lead you towards a better quality management system and see the difference it can make to. ISO since , helping organizations get certified and increase the quality of their outputs.

The various ways in which requirements are interpreted and applied are discussed using published definitions, reasoned arguments and practical examples.? Score: 5. The approach centers on a high-level process for defining a QMS from essential prerequisites to improvement mechanisms.

The book outlines the five major QMS. Discusses the nature of quality systems and the origin and development of quality system standards. Presents low cost methods designed for a range of organisations and looks at management of organisations, systems and products. Covers the international ISO standard, Includes an index. If you wish to place a tax exempt order please contact us.

Add to cart. Sales tax will be calculated at check-out. Free Global Shipping. Description Quality Systems Handbook is a reference book that covers concepts and ideas in quality system. The book is comprised of two parts. Part 1 provides the background information of ISO , such as its origin, composition, application, and the strategies for registration. Part 2 covers topics relevant to the ISO requirements, which include design control, internal quality audits, and statistical techniques.



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